T R I B I E S S

Privacy
statement

We respect
your privacy!

We respect the privacy of all users of our site and make sure that any personal information you provide us is protected, is dealt with as confidential and that it will not be used or inappropriately or illegally.

By providing us with your personal data and using our website, we understand that you have read and understood the terms related to the personal data protection that are exposed below. Born To Be S.L., as the owner of www.tribiess.com, assumes the responsibility to comply with current Spanish and the EU's legislation on personal data protection. Our goal is to treat your data in a legitimate and transparent manner. Under no circumstances will your personal information be sold, exchanged or distributed to third parties without your explicit consent.

Below we explain who is responsible for the treatment of personal data, with what purpose your personal information is going to be treated, the legal basis on which the treatment is based, how and why we collect that data, how we use it, the rights that assist you and also what processes we have put in place to protect your privacy.

Basic info on
personal data protection

Responsible for the personal data treatment Born To Be S.L.
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Purpose
  • To manage and facilitate purchases, orders or requests made through our website, by phone, by e-mail or in any other format.
  • To ship your orders and/or send the information you requested.
  • To offer products and services according to the user's interests.
  • To improve the user experience.
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Legitimacy Your express, free and informed consent given by ticking the box intended for that purpose.
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Recipients We allow access to your data only:
  • To be able to provide the requested service, for example to logistics services such as Correos, GLS or MRW.
  • To the companies that provide us services in the area of information technology (data storage and processing) as the provider of hosting and email.
  • To be able to provide the mailing service to MAILCHIMP. In this case your data is hosted in the United States, under the EU-US "Privacy Shield" agreement available at: https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active
Your data will not be transferred to other recipients or for other purposes, except legal obligation.
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Rights You have the right to access, rectify and delete the data, as well as other rights, as explained in the additional information.
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Additional
information

Who is responsible for the treatment of your data?

Identity: Born To Be, S.L., the owner of www.tribiess.com
Tax residence: c/Gorina 16-18, 08172 Sant Cugat del Vallès, España.
Postal address: Rambla Iberia 11-23.08205 Sabadell, España
CIF: B66496555
Phone: +34 931739798
Email: shop@tribiess.com
Online contact form: //www.tribiess.com/en/contact

For what purpose do we process your personal data?

The personal data that you provide us through the contact form of www.tribiess.com or sending an email to shop@tribiess.com will be used to provide you with the information you request and/or the management of the services that you contract.

The data you enter while creating a user account or making a purchase at tribiess.com, will be incorporated into a data file owned by Born To S.L. and kept under its responsibility. The purpose of that file is the management of the services that customers contract. When you place an order with us we will ask for your name, telephone number, e-mail and delivery address to manage your order and inform you of its progress.

By subscribing to our newsletter, your data will serve to keep you informed about our services, news, offers and promotions, using the email address and/or other contact information provided with your express consent by ticking the appropriate box.

In order to be able to offer you products and services according to your interests and improve your user experience, we elaborate a "commercial profile", based on all the information provided. Among others, to facilitate your future purchases, we keep the information related to your orders. With this information we can customize our online store and recommend products that may interest you. No automated decisions will be made based on that profile.

If you respond to a promotional action or special offer we will ask for your name, address and email. This information will be used for future promotions and offers and to measure the effectiveness of our marketing actions.

How long will we keep your data?

The personal data provided will be kept as long as its deletion is not requested by the user.

What is the legitimacy for the treatment of your data?

For the processing of your personal information we rely on the legitimation for several reasons:

  • For the fulfillment of a contract and/or commercial relationship.
  • With your consent, for example, to send personalized offers.
  • For legitimate interest, for example, to manage requests, queries or possible claims that may arise.

The information you provide in the data collection forms is voluntary; however, in case you do not provide us with the necessary information, we will not be able to provide you with the service. The essential data to process your order or another type of request are clearly marked with * as "mandatory", the rest being optional and oriented to offer you better service. Failure to complete the "mandatory" data or to do it only partially may mean that we can not process your order or deal with your request correctly.

Remember that it is your responsibility to keep your data updated in a way that corresponds to reality at all times.

To which recipients will your data be communicated?

The following companies have access to the personal information necessary to perform their functions, but can not use it for other purposes.

Logistics

To fulfill your order and be able to process it, your delivery data will be transmitted to the logistics company in charge of the delivery: MRW, GLS or Correos.

Newsletter

The information entered when subscribing to our newsletter, such as your e-mail address and data such as your treatment, name, surname, zip code, municipality, date (s) of birth and details of the child (ren) (if you have provided this information) will be transmitted to our mailing service provider that stores this data on our behalf and is responsible for sending newsletters, but in no case will send or transmit this data to third parties. The data is hosted in the United States, under the EU-US "Privacy Shield" agreement available at: https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active

You can unsubscribe from the newsletter at any time. For that, use the unsubscribe link included in all our e-mails sent by www.tribiess.com through Mailchimp, change the settings of your customer account or send an email to shop@tribiess.com .

Payment processing

Tribiess.com does not save and does not have access to your credit card information or any other information entered in the order payment process. It is the banking entity (Paypal or La Caixa in the case of CyberPac) who accesses and processes said data. Tribiess.com communicates to Paypal and La Caixa only the information necessary to process the payment, such as your name and surname or e-mail address. The number of your credit card or the security code required to confirm the payment is used exclusively on a secure server (SSL) of the entity itself, external to tribiess.com, and encrypted for your security.

Web hosting and email

All companies that provide services in the area of information technology (such as storage and processing of information, including the hosting and email provider) operate in accordance with the terms and conditions of contracts that regulate and limit the treatment of personal data in accordance with European Union regulations.

Google Analytics

Our website uses Google Analytics, a web analysis service of Google Inc ("Google"), to analyze the activity of users on websites and devices. Google Analytics uses "cookies", which are text files stored on your computer, to help the website analyze how users use the site. The data that we send and that are linked to cookies are associated with user ID or promotional ID, in no case will personal information be communicated as name or e-mail address. The information generated by the cookie about your use of our website is generally transferred to a Google server in the USA. and it is stored there. You can refuse the use of cookies by selecting the appropriate settings in your browser; however, keep in mind that if you do, you may not be able to use all the functions of our website.

Keep in mind that Google Analytics also collects IP addresses to offer the service and maintain security, as well as to inform the owners of the websites about the places in the world from which the users come, which is known as "geolocation of IP ". This information will never be linked to your other personal data.

More info at: https://support.google.com/analytics/answer/6004245?hl=en

Nosto

Nosto is a service for online sales websites that offers its customers personalized product recommendations, automated emails, pop-up emails and personalized remarketing ads. Nosto uses the traffic of the online store to know the behavior of its visitors in real time, predicting their tastes and preferences through any digital channel of purchase.

Nosto Solutions Oy
Bulevardi 21
00180 Helsinki, Finland

Nosto fully complies with the provisions of the General Data Protection Regulation of the EU. More info about Nosto and GPDR in https://www.nosto.com/data-privacy/

In addition to the above, we only transmit your personal data to third parties in case there is a legal obligation or you have given us your explicit permission in advance. We will not sell, rent or transfer your personal information to third parties for commercial or advertising purposes without your consent separately.

What are your rights when you provide us with your data?

Anyone has the right to obtain confirmation about whether or not we are treating your personal data at tribiess.com.

You have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.

In certain circumstances and / or for reasons related to your particular situation, you can request the limitation of or oppose the processing of your data. In such case Born To Be S.L. according to your request, will stop treating or limiting your treatment, except for compelling legitimate reasons, or the exercise or defense of possible claims.

In case the treatment is based on your consent, remember that you have the right to withdraw it at any time.

You can exercise your rights of access, rectification, portability, cancellation and / or opposition at any time by writing to the following address:

tribiess
Rambla Iberia 11-23
08205 Sabadell, Barcelona
España.

or sending an e-mail to shop@tribiess.com

For more information about the exercise of your rights you can visit the web of Spanish Agency for Data Protection, the independent public authority in charge of ensuring privacy and protection of citizens' data. Also, if you consider that we have violated your data protection rights, we have not responded to you within the legal timeframe or that our response has not been adequate, you can file a claim with the Agency. More info at www.agpd.es

Remember also that if you have any doubts or questions about our privacy policy you can contact us through the contact form or calling at +34 931739798. We will answer you as soon as possible.


Born To Be S.L., owner of www.tribiess.com, reserves the right to modify this privacy policy to adapt it to future legislative or jurisprudential developments in the field of data protection and user rights.


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